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sala palazzo ducale

Services and Accessibility

Services

Visitor Assistance and Information.

Tickets can be purchased directly at the Doge’s Palace.

Suitcases, trolleys and any bulky luggage are not permitted in the museum areas (any luggage whose sum of the three sides exceeds 1 linear meter, including handles, wheels and external pockets). Visitors are required to leave all bulky luggage elsewhere before arriving at the museum entrance.
Smaller but still bulky bags and backpacks, umbrellas and any other objects which, in the opinion of the security personnel, cannot be introduced into the exhibition areas, must be left in the cloakroom. The cloakroom service is free of charge.

Restrooms available for visitors.

A dedicated space to complete your visit with books, guides, and high-quality merchandise.
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Inside, you’ll find a carefully curated gastronomic selection, designed to offer the best of ‘Made in Italy’ with a nod to Venetian tradition.
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Audio guide available in 6 languages:
ITALIANO, ENGLISH, FRANÇAIS, ESPAÑOL, DEUTSCH, KOREAN
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Services available for visitors.

Dedicated room, for breastfeeding, change and relax.

Dog-sitting service, bookable via the website www.bauadvisor.it and the Bauadvisor app.
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  • Regular visit is fully accessible
  • Toilets on the ground floor are fully accessible.
  • The Secret Itineraries, Prisons and Armoury are not accessible

Specific needs

All the tours and workshop activities are already designed to be fully inclusive; however, they can also be remodelled to meet specific needs. It is possible to personally adapt materials for children with learning difficulties.
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Venice Accessible

Mappa Venezia Accessibile

Doge’s Palace and the St. Mark’s area are included in the accessible routes reported by the City of Venice.

Further informations available at “VENICE ACCESSIBLE” official page >